Viewpoint: Patient-focused Healthcare Information Requires an Omnichannel Content Strategy
In a previous post, I shared with you my brain cancer diagnosis, and my observations of the way...
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Category: Technical Communication
The home for all content tagged with "technical communication" — all in one place so it's easy to find, access, and share.
Viewpoint: The Disconnect Between Content Strategy, Information Science, and Healthcare
You can learn a lot about the need for content strategy and information science by undergoing...
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The Need for Plain Language in “Terms and Conditions”
The biggest lie we tell almost daily is “I have read and understood.” Users who click “I agree” in...
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Technical Documentation RoundUp 2019: A New Conference for Tech Comm Pros
The Content Wrangler will host a new conference, Technical Documentation RoundUp 2019, an intimate...
Read MoreEmpower Your Team to Write with One Voice While Still Sounding Like Themselves
The trouble with companies is that they’re full of people, and people insist on having separate personalities and distinct voices. So it’s no wonder that issues of consistency and tone of voice creep into our...
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How Structured Content Makes Chatbots Helpful
Remember when context-sensitive help was the revolutionary way to deliver the right content to the...
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Artificial Intelligence
The following is an excerpt from The Language of Technical Communication, the seventh book in The...
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Technical Product Content Helps Convert Prospects Into Customers
Writers create product content. Lots of it. Content of all types: sales, marketing, support,...
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Overcoming DITA Challenges
In our 2017 DITA Satisfaction survey, we learned that many companies that have adopted the Darwin...
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The Current State of Author Experience
The following is an excerpt from Author Experience by Rick Yagodich, the fourth book in The...
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Does Content Marketing Speak To Technical Buyers?
Is content marketing effective for highly technical industrial buyers? The old wisdom says no. It...
Read More![[May 31] DITA Summit: Best Practices and Lessons Learned From The Trenches](https://contentwrangler.com/wp-content/uploads/Mini-Summit-DITA-May-31-2017.001-627x376.jpeg)
[May 31] DITA Summit: Best Practices and Lessons Learned From The Trenches
4 DITA Webinars: Wednesday, May 31, 2017 Featuring Amber Swope, Jenifer Schlotfeldt, Rob Hanna,...
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