How Structured Content Makes Chatbots Helpful
Remember when context-sensitive help was the revolutionary way to deliver the right content to the...
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by Marcia Riefer Johnston | Nov 7, 2017 | Content Strategy, Intelligent Content, Technical Communication | 2 |
Remember when context-sensitive help was the revolutionary way to deliver the right content to the...
Read Moreby Ann Rockley | Aug 23, 2017 | Content Strategy, Intelligent Content | 0 |
By Ann Rockley, Charles Cooper and Scott Abel The following is an excerpt from Intelligent...
Read Moreby Robert J. Glushko | Aug 18, 2017 | Content Strategy, Intelligent Content | 0 |
The following is an excerpt from The Language of Content Strategy, the first book in The Content...
Read Moreby Scott Abel | Aug 1, 2017 | Intelligent Content, Markup Languages, Stats, Technical Communication | 0 |
In our 2017 DITA Satisfaction survey, we learned that many companies that have adopted the Darwin...
Read Moreby Scott Abel | Jul 29, 2017 | Content Reuse, Ideas, Intelligent Content, Videos | 0 |
Blockchain. It’s popping up in news stories, magazine articles, blog posts and...
Read Moreby Hilee Avrahami | Jul 11, 2016 | Content Strategy, Intelligent Content, Technical Communication | 0 |
Whether looking to buy a new pair of running shoes or advanced industrial equipment,...
Read Moreby Val Swisher | Mar 24, 2016 | Content Marketing, Intelligent Content, Videos | 2 |
In this quick take video, Val Swisher, Founder and CEO of Content Rules, explains why there’s a big disconnect between content marketing and intelligent content and how to overcome...
Read Moreby Karl Montevirgen | Mar 8, 2016 | How Tos, Intelligent Content, Visual Communication | 0 |
by Karl Montevirgen, special to The Content Wrangler If you’ve spent time reading content online,...
Read Moreby Noz Urbina | Mar 7, 2016 | Case Studies, Ideas, Intelligent Content | 10 |
By Noz Urbina, special to The Content Wrangler I just finished two lengthy interviews with Bob...
Read Moreby Karl Montevirgen | Mar 1, 2016 | Best Practices, Intelligent Content, Methods | 0 |
By Karl Montevirgen, special to The Content Wrangler That structure underlies every aspect of the...
Read Moreby Scott Abel | Feb 15, 2016 | Content Strategy, Intelligent Content, Webinars | 0 |
It’s often really hard for users to find the information they need, and that’s why content teams...
Read Moreby Scott Abel | Feb 9, 2016 | Intelligent Content, Jobs | 0 |
[JOBS] Hewlett Packard Enterprise is looking for an Expert Information Experience Architect to...
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