“Wikis are weak because most do not employ standards-based technology and are clueless about today’s content management best practices like content reuse, modularity, structured writing, and information typing,” writes Bob Doyle in EContent. “Lack of standards means that every wiki uses a different markup language to create its special content like hyperlinks, bolded or other text styles, tables, etc.” But, Doyle warns, “If your corporate wiki is not as full as you would like, don’t blame the tool. Content and knowledge management have never been about tools and technology; they’re about people and processes.”

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