When you need technical documentation, don’t call an HVAC contractor to the rescue, despite what the Pocono Record says. In a recent “Write to Know” column, the paper incorrectly (albeit humorously) stated: “ASHRAE is the American Society of Heating, Refrigerating and Air-Conditioning Engineers, a nonprofit technical writing organization.” For the record, ASHRAE has nothing to do with technical writing. Instead, it’s “a nonprofit technical organization whose 55,000 members influence the direction of heating, ventilation, air conditioning and refrigeration (HVAC&R) technology by creating industry standards and recommended procedures and guidelines, developing research and writing technical information.” The Society for Technical Communication (STC), on the other hand, is a nonprofit technical writing organization.
About The Author
Known affectionately as "The Content Wrangler," Scott Abel is an internationally recognized global content strategist who specializes in helping organizations deliver the right content to the right audience, anywhere, anytime, and on any device. He writes regularly for business and content industry publications, is frequently selected as a featured presenter at content industry events, and served on the faculty of the University of California, Berkeley, School of Information. Scott's message is clear: Content is a business asset worth managing efficiently and effectively. His firm, The Content Wrangler, exists to help content-heavy organizations adopt the tools, technologies, and techniques they need to connect content to customers.
August 17, 2006
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