When you need technical documentation, don’t call an HVAC contractor to the rescue, despite what the Pocono Record says. In a recent “Write to Know” column, the paper incorrectly (albeit humorously) stated: “ASHRAE is the American Society of Heating, Refrigerating and Air-Conditioning Engineers, a nonprofit technical writing organization.” For the record, ASHRAE has nothing to do with technical writing. Instead, it’s “a nonprofit technical organization whose 55,000 members influence the direction of heating, ventilation, air conditioning and refrigeration (HVAC&R) technology by creating industry standards and recommended procedures and guidelines, developing research and writing technical information.” The Society for Technical Communication (STC), on the other hand, is a nonprofit technical writing organization.
About The Author
Scott Abel
Known affectionately as "The Content Wrangler," Scott Abel is an internationally recognized global content strategist who specializes in helping organizations deliver the right content to the right audience, anywhere, anytime, and on any device. He writes regularly for business and content industry publications, is frequently selected as a featured presenter at content industry events, and served on the faculty of the University of California, Berkeley, School of Information. Scott's message is clear: Content is a business asset worth managing efficiently and effectively. His firm, The Content Wrangler, exists to help content-heavy organizations adopt the tools, technologies, and techniques they need to connect content to customers.
Related Posts

Receive exclusive access to members-only content, invitations to in-person and virtual events, and sneak peeks at new tools and emerging technologies. Join today!
Join Now!Categories
Authors
VIDEOS

Recent Posts
- How to fuel creativity in the workplace
- WHAT STORYTELLING MEANS TO VOICE AND TONE STRATEGY
- Viewpoint: Patient-focused Healthcare Information Requires an Omnichannel Content Strategy
- Viewpoint: The Disconnect Between Content Strategy, Information Science, and Healthcare
- The Need for Plain Language in “Terms and Conditions”