In Tech Writing in the Age of Open Source, Mark Rais, senior editor explores “four core ways to use open source techniques and technologies to dramatically increase the effectiveness of any organization’s tech writing.” Rais waxes poetic on content, its consumers, the reader feedback loop, living documents, and more. He points out the importance of quantitative analysis to technical writing projects and explains how to employ the huge volume of useful data hidden in your organizations webserver log files. Additionally, Rais rallies against the “active voice” and other outdated ideologies that may play well in Peoria but will likely offend and anger those from other cultures.